Reviews

"I needed it to upgrade my vehicle insurance to be able to drive students on school trips. Norma and Phoebe made it quick and easy."

"Heydy was a huge help! She fixed an issue that I had been having for several months at a different office in minutes. She was very empathetic to my situation and did everything she could to resolve the issue. I can tell I will be in good hands here"

"Always very helpful, explain things clearly and super nice to work with."

"Muy buena esperiesia y muy trspetusos en espesial norma que me atedio"

"I absolutely love how welcoming and friendly this office is! Norma was incredibly helpful throughout the entire life insurance application process and made everything easy to understand. Although I’m still young, having the peace of mind knowing I’m helping protect my children’s future is worth it. I know life insurance can be a taboo topic for many people, but the reality is that planning ahead is important. The coverage is very affordable, and I especially appreciate that there are no hidden fees. I was initially skeptical, but after taking the time to read through the details, I feel much more confident in my decision. I highly recommend them to anyone considering life insurance. Thank you again, Norma, for all your help and for making this process such a positive experience!"

"I would like to extend a special thank you to Miguel Alfaro’s StateFarm insurance, specially to Norma who has always helped since I joined this insurance. She has always been extremely helpful and patience, always available and willing to help with anything. Her professionalism is honestly admirable and I could like to recognize her for that."

"Ms. Valentina was incredibly kind and patient with me as we discussed life policies (something I’ve been putting off for ages). Luckily I got all my questions answered and feel much more confident moving forward. Great service. Highly recommend."

"I had a great experience with Miguel and Norma at State Farm! I recently purchased a life insurance policy, and Norma was especially kind, patient, and helpful throughout the process. She took the time to explain everything clearly, making the whole experience easy and comfortable. I really appreciate their excellent customer service and highly recommend them!"

"Miguel Alfaro and his staff went well above and beyond to get me a fair and reasonable price for my insurance. Highly recommend their services!! Thanks again!!"

"They were very helpful when I was trying to add my daughter to our insurance. They helped me through every step.."

"La experiencia siempre es buena porque siempre nos reciben con amabilidad y una sonrisa, más aún porque Norma Maldonado siempre deja claras todas nuestras inquietudes..."

"I have been with State Farm for most of my adult life. What I enjoy about this company is consistency and that I can trust them, especially in times of emergency. Having been through a tornado while stationed in Texas with the US Army, my residence was completely destroyed and my car was thrown a block away. Like the commercial says, "Like A Good Neighbor State Farm Was There."

Presently, my business, home, and autos have been covered by Miguel Alfaro here in Petaluma for at least the past two decades. When I need help with policy changes or have questions, the team is quick to be there—present, competent, and polite. It is service that shines.

Norma, Cecilia, and this past year's interactions have been great, and most notably Estela, who is gracious, kind, and professional. She sets my mind at ease on what can be confusing insurance lingo (to me) by spelling it out in plain language I can understand.

I appreciate Miguel Alfaro, his team, and State Farm."

"Very responsive to my request for documentation to be forwarded to my lender."

"Great service clear explanations"

"Completamente satisfecha con la excelente gestión por parte de la oficina starefarm Miguel Alfaro 😊

Las señoritas Valentina y Norma, me brindaron la atención que yo requería de manera eficiente, cordial y oportuna.
Valentina me brindó toda la información clara y precisa de la póliza adquirida.
Norma me ayudó mucho en todo lo referente al pago de la póliza.

Servicio 💯 de 💯 …. Me siento muy feliz de la inversión que hice para mi futuro 🥰"

"Hola, soy Pascual, hoy fui atendido por Norma. Resolvió todas mis dudas en cuando ala cobertura que agarré con State Farm Muchísimas gracias"

"Miguel and his team are always very helpful! They are always very quick to respond either by email or phone call. Thank you for the ongoing support and help."

"Always very helpful and looks out for your best interests. I've been a long time member , always great customer service !"

"Tenemos barios años con state farm y tienen un exelente servisio por lo general nos gusta ablar con norma ya que siempre tiene una buena respuesta a nustras preguntas"

"I was in need of car insurance by registration was going to be suspended heydy was a life saver and helped me last minute"

"Miguel has been wonderful helping me transition my insurance from another county to Sonoma. He'd also a personable and friendly guy. I appreciate all he has done for me."

"Norma was great and very helpful. She was able to answer my questions and gave great insight."

"Amazing service and super friendly! They answered all of my questions thoughtfully and made the entire process smooth and stress-free while helping me get my insurance payment taken care of. Excellent customer service and such a positive experience overall!"

"Miguel was very helpful 10/10 would recommend really knows his stuff"

"Miguel was very patient with me. Im hard of hearing and he was kind and welcoming"